Adding a stair lift to your home can change your life, or at least make things a lot easier. But like any piece of equipment, your stair lift can run into problems from time to time. Some of these stair lift problems will require professional attention, but you can remedy many of them on your own. Here are a few common stair lift issues you might encounter.
Key switch issues
One of the first things to look for if your stair lift won’t move is the key switch. Make sure the on/off buttons on the chair and the control units are in the on position. Remove the key, put it back in, making sure it’s in the proper position.
Obstructions
Most stair lifts have a sensor that detects obstructions in the path of the lift and halts movement. Make sure there are no obstructions preventing the lift from moving. Try moving the stair lift in the opposite direction – if it is safe to do so – and then take the obstruction out of the way.
Seat and armrest issues
Some stair lift problems stem from the position of the chair itself. For example, if the swivel seat faces the landing, the chair may not move. By the same token, your lift may not move unless the armrests are locked in the down position.
Power issues
If your stair lift won’t move, it may simply not be receiving power. Check the lift’s indicator lights, which will tell you whether it’s getting power.
If these lights aren’t illuminated – or you only see a red light – check to make sure the lift is plugged in and switched on.
You may also want to check your home’s circuit breakers to see if one has been tripped. Finally, unplug the lift from its outlet and plug in a small appliance. If that powers on, the issue is with your lift. If it doesn’t work, you probably have a problem with that outlet.
There’s also the lift’s battery disconnect switch, which serves as the main shutoff. It may be hard to find, as manufacturers tend to place it somewhere you won’t accidentally bump it. Make sure this switch is turned on, as your lift won’t receive power if it’s turned off.
Lift maintenance: Stopping stair lift problems before they start
While most major stair lift repairs should be left to professionals, there are some things you can do to keep your lift in good condition:
- Wipe down the rails – Do this once a week with a dry cloth, adding a little WD-40 if the track seems especially dirty.
- Tighten the bolts – The bolts holding your lift together can loosen over time, especially at the places where the seat attaches to the track and the track meets your stairs. It’s a good idea to test these places for looseness every few weeks.
- When all else fails, consult the manual – The manual that comes with your lift can tell you which stair lift problems you can handle on your own, which ones need expert help and what not to do to keep you from voiding your warranty.
Have you noticed any issues with your stair lift? Has it been more than a year since you’ve had service on your lift?
Either way, it’s time to contact Pennsylvania Stairlifts. With the help of our large fabrication facility, we’re ready to quickly address any issues you might have.
